Blog Archives

Taking the business to your customers with Brandon Sheets

If the customers can’t come to you, you’ve gotta go to the customers. Brandon Sheets from Ramey Richlands in Richlands, Virginia is my guest on this episode of The Get Ya Some Radio Show Richlands, Virginia in not what you would call a metropolis with fewer than 6,000 residents so Brandon has always looked over the horizon for […]

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Blog Archives

How to serve customers in a crisis: William McCormick on The #GetYaSome Radio Show

Shortly after the West Virginia governor announces that auto dealers are deemed essential services and can remain open, I chat with William McCormick from Ball Toyota of Charleston in this first ever attempt at a live episode of the #GetYaSome Radio Show. We talk about how William is continuing to serve his clients in the midst […]

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Customer Experience Starts Before They Become A Customer with Mike Phillips

Customer experience doesn’t start at the front door of your business, and it doesn’t end at the cash register. How your customers experience your business starts the first time they ever hear your name says Mike Phillips of McCloskey Motors, today’s guest on the Get Ya Some Radio Show. Whether it’s on a radio ad or on […]

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Kayla Barrett Curry – How One Bad Review Can Derail Your Entire Business

You have to treat your employees the way you want your employees to treat your customers because happy employees create happy customers. But that’s not enough according to today’s guest, Kayla Barrett Curry, co-author of Unstuck: 10 Proven Strategies for Breaking Through The Barriers To Small Business Growth. Today’s business model demands that you go beyond making […]