Customer Retention & Satisfaction Program
If you want customers for life, make sure your dealership is showing up in their life.
• Thank You Cards & Gifts • First Service Reminders
• Birthday Cards • Christmas Cards
• Newsletters • Sports Schedules
• Calendars • Recipes
Let's schedule a quick conversation about how the FOLLOW UP FOREVER Customer Retention and Satisfaction program can keep their mailbox full and their refrigerator covered in love all year long.
Why do car dealerships spend so much more money to bring in new customers than they spend to keep the customers they already have?
Here's the sad punchline:
because it costs so much more!
It costs 7x more to attract new customers than to retain customers who have done business with your dealership before. #HowToSellMoreCars
Your past customers are your best customers.
They already know, like, and trust you so maintaining that relationship is dramatically less expensive than talking strangers into giving you money.
But every month that goes by without them hearing from you, the odds of them returning decrease.
Holiday TV ads for car dealers that cut straight through the eggnog, grab you by the mistletoe, and put a little jingle in ol' Santa's jangle. if you know what I mean. Ho Ho Ho, y'all!Holiday television ads for car dealersThe
Personalized thank you cards for car dealers and salespeople - Let your customers know how much you appreciate them and their businessCustom Thank You Cards For Car DealersThank every single customer. Every single time. Like clockwork.They pay the bills. They
How the personal branding miscues of Better Call Saul's Slipping Jimmy McGill can help used car dealers and salespeople make more friends and sell more carsPersonal Branding for Used Car Dealers: The Saul Goodman ChroniclesSpanning two different TV series, and a
Listen in as veteran dealership manager and owner Coby Frier and I chat in the HOW TO SELL MORE CARS town hall about his new book #getFRIERdup and 100 automotive management lessons car dealers need to help lead their stores
Attention-grabbing, action-inducing, memory-tickling used car radio ads. Buckle up and listen in!You've got more used car inventory than you can shake a stick at, and you're ready to make a deal to move the steel.For the first time in a
We've got a poll going on now in the How To Sell More Cars Town Hall on Facebook:What are the best car sales books... ever?Show up & Chime In!How To Sell More Carsby Terry LancasterI'm setting out on a search
